For a Lifetime Of Smiles For A Lifetime Of Dental Care
Frequently Asked QuestionsFind answers to the most commonly asked questions
- 1. No waiting periods
- 2. No claim forms to submit
- 3. No deductibles or maximums
- 4. No age restrictions for subscribers
- 5. Guaranteed plan acceptance
- 6. Access to a large network of dental providers
When joining the Option One dental plan you will receive ID card(s) a break-down of the discounts, and a description of services/disclosure form. If you are a Option One member click here to login to your membership account. If you would like to become a member, click the join button at the top of this page.
Is the Option One dental plan insurance?
No, it is not insurance. It is a discount program providing access to a discounted fee schedule negotiated by The CDI Group, Inc. Save on dental care such as cleanings, examinations, x-rays and more. Participants are responsible for paying the provider for services received.
Can I be denied participation in this program?
No. There are no restrictions on participation, regardless of your age.
When can I begin receiving discounts on dental work?
The Option One Dental Plan begins at activation. Simply show Option One dental plan ID card to a Option One participating provider, and start enjoying the savings.
What if I already have insurance?
The program provides discounts for services that may not be covered by your insurance. This program can be used alongside your existing insurance plan to potentially reduce out-of-pocket expenses. You can also use the program for additional savings on treatments not included in your current benefits. If you have dental insurance, you should contact your insurer to see what benefits will be paid.
Who can sign up?
All individuals, domestic partners, dependents, and family members may sign up. If you sign up for “Family,” all members of your immediate family currently living in your household can take advantage of the discounts. Any new family members can also be signed up. If you sign up for “Individual” and want to sign up family members later on, please login to your account and click the Upgrade Your Plan button.
How do I get additional membership ID cards for my family and/or replacement cards?
Option One members can login to their account by clicking here. Within the Membership Services page you can re-print membership cards and even upgrade to add on additional members.
How often can I use the program?
You may use the program as often as you wish. There are no limits on how often you and your family can use the program as long as your membership is effective.
Am I required to pay the provider when I receive services?
Yes, payment is due at the time of service, unless you have made alternative payment arrangements directly with the provider. All payments and services are between the specific Dentist and Patient with no implied or express warranty from The CDI Group Inc.
What if a participating provider does not recognize my program card?
Simply ask the office staff to call 1-800-874-1986 listed on your ID card, and a customer service representative will be happy to provide the necessary information.
How can I find a participating provider in my neighborhood?
Use our online Provider Search (Find a Dentist). Or call us toll-free at 800-874-1986 to find participating provider near you.
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